Transport Department
The Government of the Hong Kong Special Administrative Region
Appointment Booking For Direct Issue of HK Full Driving Licence/Temporary Driving Licence Counter Service
| Q1. What applications types can I make an appointment booking for using this online appointment booking service? |
| Q2. When will new booking slots be available? |
| Q3. What is the operation arrangement of the online appointment booking system? |
| Q4. How will the admission to the appointment booking system be arranged and how long will the queuing time be? |
| Q5. What do I need to prepare for making the appointment booking? |
| Q6. What are the system requirements of the computer used by Internet users of the Appointment Booking Service? |
| Q7. Is there any time limit for completion of the appointment? |
| Q8. How do I know I have successfully made an appointment? |
| Q9. After I have successfully made a booking, can I amend the information I previously provided to make the booking? |
| Q10. I have tried several times and still cannot book a desired timeslot. What can I do? |
| Q11. Can I change or cancel my appointment? |
| Q12. What is the service hotline for the Appointment Booking Service? |
| Q13. If the services under Licensing Offices have been suspended due to adverse weather or other reasons, what shall I do with my appointment timeslot? |
| Q14. What are the acceptable formats for image files of documentary proof to be uploaded onto the online appointment system?
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Q1. What applications types can I make an appointment booking for using this online appointment booking service?
The designated online platform for appointment booking for Transport Department Direct Issue of Hong Kong Full Driving Licence / Temporary Driving Licence Counter Services can be accessed at: https://www.gov.hk/en/residents/transport/drivinglicense/diabs.htm.
This online service is applicable to appointment booking for Transport Department Direct Issue of Hong Kong Full Driving Licence / Temporary Driving Licence Counter Services:
If you wish to make an appointment booking to apply for a driving licence (other than direct issue of Hong Kong full driving licence / temporary driving licence), driving test and international driving permit, please go to https://www.gov.hk/en/residents/transport/drivinglicense/abs.htm.
This online service is applicable to appointment booking for Transport Department Direct Issue of Hong Kong Full Driving Licence / Temporary Driving Licence Counter Services:
- Hong Kong Licensing Office – Application for Direct Issue of Hong Kong Full Driving Licence / Temporary Driving Licence
- Kowloon Licensing Office, Kwun Tong Licensing Office and Sha Tin Licensing Office - Application for Direct Issue of Hong Kong Full Driving Licence submitted with Mainland driving licence
If you wish to make an appointment booking to apply for a driving licence (other than direct issue of Hong Kong full driving licence / temporary driving licence), driving test and international driving permit, please go to https://www.gov.hk/en/residents/transport/drivinglicense/abs.htm.
Q2. When will new booking slots be available?
To allow applicants to make appointment for additional slots for direct issue of Hong Kong full driving licence / temporary driving licence in an orderly manner, the Transport Department will open new booking slots in batches from 10 to 13 March 2026 for the period from 16 March to 10 April 2026 (a total of four weeks). The specific arrangements are as follows:
Starting 16 March 2026, the system will open available booking slots in the coming four weeks for booking, and the slots will be updated at 5:00 pm every working day.
| Time | New appointment slots open for booking |
| 10 March 5pm | 16 March to 20 March |
| 11 March 5pm | 23 March to 27 March |
| 12 March 5pm | 30 March to 2 April |
| 13 March 5pm | 8 April to 10 April |
Q3. What is the operation arrangement of the online appointment booking system?
The operation arrangement of the online appointment booking system on every working day is as follows:
| 4:00 pm to 4:30 pm | The system is suspended for updates |
| 4:30 pm to 5:00 pm | Pre-queue period |
| 5:00 pm | Queuing officially commences, and a queue position is immediately and randomly assigned |
| 5:00 pm to 4:00 pm of the next working day | Applicants are placed in the queue and entered into the system according to the actual time of entry |
Q4. How will the admission to the appointment booking system be arranged and how long will the queuing time be?
Admission to the appointment booking system will be arranged in small batches and queuing time may therefore vary. Depending on the actual booking situation, successfully entering the system does not mean that there are still booking slots available.
Q5. What do I need to prepare for making the appointment booking?
Please have the following ready for making the appointment booking:
HK Identity Card Holder
Non-HK Identity Card Holder/People who have not registered “iAM Smart” account
Please enter true and accurate information of the applicant and upload relevant supporting documents (if applicable) into the system, as well as to provide an email address that can receive one-time password for instant verification (one-time password will be sent via tdabs@td.gov.hk). Information provided in booking must be identical to the applicant’s identity document and licence. Otherwise, the booking is considered invalid and the relevant application will not be processed. If the applicant information entered or service category selected during the booking is inaccurate, you will have to make a new appointment.
HK Identity Card Holder
- Applicant's registered "iAM Smart" account
- Applicant's driving licence number and Chinese name (if applicable)
- Valid email address
Non-HK Identity Card Holder/People who have not registered “iAM Smart” account
- Image file* (see the image below) and number of the applicant's identity document (such as Passport/ Exit-Entry Permit for Travelling to and from Hong Kong and Macao, etc.)
- Applicant's driving licence image file* (see the image below) and number
- Valid email address
Please enter true and accurate information of the applicant and upload relevant supporting documents (if applicable) into the system, as well as to provide an email address that can receive one-time password for instant verification (one-time password will be sent via tdabs@td.gov.hk). Information provided in booking must be identical to the applicant’s identity document and licence. Otherwise, the booking is considered invalid and the relevant application will not be processed. If the applicant information entered or service category selected during the booking is inaccurate, you will have to make a new appointment.
Q6. What are the system requirements of the computer used by Internet users of the Appointment Booking Service?
The Appointment Booking Service is designed to work with the operating systems and software used by the majority of visitors to our website. Please see the section System Requirements for GovHK Online Services for further details.
Q8. How do I know I have successfully made an appointment?
After you have provided all the requested information, you will be asked to confirm whether the information is correct. If your appointment is successful, you will receive an appointment booking confirmation email.
However, please note that if incomplete/invalid information has been provided during the appointment booking, or if a duplicate booking is made, the booking will be cancelled without further notice. In addition, the Transport Department may disclose information provided by applicant through this appointment booking to relevant driving licence issuing authorities for verification. If missing or unmatched information has been identified, the relevant appointment booking will be cancelled automatically.
However, please note that if incomplete/invalid information has been provided during the appointment booking, or if a duplicate booking is made, the booking will be cancelled without further notice. In addition, the Transport Department may disclose information provided by applicant through this appointment booking to relevant driving licence issuing authorities for verification. If missing or unmatched information has been identified, the relevant appointment booking will be cancelled automatically.
Q9. After I have successfully made a booking, can I amend the information I previously provided to make the booking?
Once a booking is made, you cannot change the information you have provided to make the booking. If missing or unmatched information has been identified, the relevant appointment booking will be cancelled. Therefore, you are advised to check whether the provided information are correct and matching carefully before submission of appointment booking.
Q10. I have tried several times and still cannot book a desired timeslot. What can I do?
It is possible that your desired timeslot at the Licensing Office has been fully booked and you may try to book other timeslots at the Licensing Office. You may also check whether the timeslot is available at other Licensing Offices. Please note that Kowloon Licensing Office, Kwun Tong Licensing Office and Sha Tin Licensing Office only handle applications for Direct Issue of Hong Kong Full Driving Licence submitted with Mainland driving licence.
Q11. Can I change or cancel my appointment?
You can change or cancel your appointment, three hours before your appointed timeslot at the latest, easily via https://www.gov.hk/en/residents/transport/drivinglicense/diabs.htm. To allow making good use of timeslots, we encourage those who cannot show up at their appointed timeslots to change or cancel the appointment as early as possible.
Q13. If the services under Licensing Offices have been suspended due to adverse weather or other reasons, what shall I do with my appointment timeslot?
Please visit the press releases page of the Transport Department's website (https://www.td.gov.hk/en/publications_and_press_releases/press_releases/index.html) to learn about the latest arrangements.
Q14. What are the acceptable formats for image files of documentary proof to be uploaded onto the online appointment system?
The acceptable formats for image files are as follows:
*Standards recommended for scanning of hard copies for uploading. If these standards are not met but the uploaded images are clear and legible, the bookings can still be accepted. Please ignore if you intend to upload JPEG or PDF files.
| File type | JPEG, JPG or PDF |
| File size | JPEG, JPG: 5MB or below
PDF: 1MB or below |
| File name characters | A-Z; a-z; 0-9; Chinese characters; and only the following special characters:
(Maximum of 30 characters) |
| File extension | jpeg, jpg or pdf |
| Image resolution* | from 150 dpi to 200 dpi |

