Appointment Booking for Transport Department Licensing Office Services
Q1. Why can I only select the available timeslots in the coming ten weeks?
To better arrange and efficiently utilize the timeslots, we only open the timeslots in the coming 70 days for booking. The available quotas will be updated from time to time on a daily basis.
Q2. Can I change or cancel my appointment?
You can change or cancel your appointment, three hours before your appointed timeslot at the latest, easily via https://www.gov.hk/en/residents/transport/drivinglicense/abs.htm for driving licence, international driving permit and driving test related services; https://www.gov.hk/en/residents/transport/vehicle/vabs.htm for vehicle licence renewal, transfer of vehicle ownership, application for a duplicate vehicle registration document / duplicate vehicle licence or retention/assignment of vehicle registration mark; or call our hotline at (852) 3763 8080 (not applicable to international driving permit self-service kiosk). To allow making good use of timeslots, we encourage those who cannot show up at their appointed timeslots to change or cancel the appointment as early as possible.
Q3. How to access the Appointment Booking Service?
You may go to https://www.gov.hk/en/residents/transport/drivinglicense/abs.htm for booking an appointment for driving licence, international driving permit and driving test related applications; https://www.gov.hk/en/residents/transport/vehicle/vabs.htm for booking an appointment for vehicle licence renewal, transfer of vehicle ownership, duplicate vehicle registration document / duplicate vehicle licence or retention/assignment of vehicle registration mark applications; or call the 24-hour Interactive Voice Response System of the Appointment Booking Service at (852) 3763 8080 (not applicable to international driving permit self-service kiosk).

If you wish to make an appointment booking for Direct Issue of Hong Kong Full Driving Licence / Temporary Driving Licence Counter Services, please go to designated online platform for Appointment Booking for Transport Department Counter Services for Direct Issue of Hong Kong Full Driving Licence / Temporary Driving Licence at https://www.gov.hk/en/residents/transport/drivinglicense/diabs.htm.
Q4. What are the benefits of using the Appointment Booking Service?
The Appointment Booking Service is easy to use and free of charge. Having an appointment, you or your agent can submit applications for vehicle licence renewal, transfer of vehicle ownership, application for a duplicate vehicle registration document / duplicate vehicle licence, retention/assignment of vehicle registration mark, and various driving licence and driving test-related services including:
  • Renewal of Full Driving Licence
  • New Issue or Addition of Full Driving Licence/ New Issue, Renewal or Addition of Driving Instructor's Licence
  • New Issue, Extension or Addition of Probationary Driving Licence
  • Learner's Driving Licence (Private Car, Light Goods Vehicle, Motor Cycle and Motor Tricycle)
  • Learner's Driving Licence (Commercial Vehicles)
  • Driving Test (Private Car, Light Goods Vehicle, Motor Cycle and Motor Tricycle)
  • Duplicate of Driving Licence and Driving Instructor's Licence
  • Certificate of Driving Licence Particulars
  • Change of Personal Particulars (for Driving Licence Holders only)
at your appointed timeslot and save your time on queuing at the Licensing Office.
Q5. What are the system requirements of the computer used by Internet users of the Appointment Booking Service?
The Appointment Booking Service is designed to work with the operating systems and software used by the majority of visitors to our website. Please see the section System Requirements for GovHK Online Services for further details.
Q6. Is there any time limit for completion of the appointment?
The appointment registration form is valid for 20 minutes only. If the appointment is not successfully completed within the time limit, the application session will expire and re-queuing will be required.
Q7. How do I know I have successfully made a valid appointment?
After you have provided all the requested information, you will be asked to confirm whether the information is correct. If your appointment is successful, you will receive an appointment booking confirmation email.
Q8. After making appointment, is there anything else that I should do for confirmation?
No re-confirmation is required after an appointment booking is confirmed.
Q9. I have tried several times and still cannot book a desired timeslot. What can I do?
It is possible that your desired timeslot at the Licensing Office has been fully booked and you may try to book other timeslots at the Licensing Office. You may also check whether the timeslot is available at other Licensing Offices.
Q10. What is the service hotline for the Appointment Booking Service?
You may call 1823 whenever you have any enquiry about the Appointment Booking Service.
Q11. If the services under Licensing Offices have been suspended due to adverse weather or other reasons, what shall I do with my appointment timeslot?
Please visit the press releases page of the Transport Department's website(https://www.td.gov.hk/en/publications_and_press_releases/press_releases/index.html) to learn about the latest arrangements.

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